Privacy Policy
Solution IT (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our website visitors, clients, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://solutionit.com] (“Website”).
1. Information We Collect
We may collect the following types of information:
a. Personal InformationName
Email address
Phone number
Company name
Job title
Any other information you provide through forms, emails, or inquiries
b. Non-Personal InformationIP address
Browser type and version
Pages visited and time spent on the Website
Device information
Cookies and usage data
2. How We Use Your Information
We use the collected information for the following purposes:
To respond to inquiries and provide requested services
To improve our Website and services
To send newsletters, updates, and marketing communications (you may opt out at any time)
To comply with legal obligations
To detect and prevent fraud or security issues
To manage SMS communication and provide required disclosures
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share information with:
SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes
Service Providers: Third-party vendors who assist with IT services, analytics, marketing, or payment processing
Legal Compliance: If required by law, court orders, or government regulations
Business Transfers: In case of mergers, acquisitions, or business restructuring
4. SMS Communication and Consent
If you consent to receive SMS from Solution IT, you agree to receive messages related to our services.
Opt-Out Option: You may opt out of SMS messages at any time by replying STOP.
Help Option: For support, reply HELP.
Message Frequency: Messaging frequency may vary.
Message & Data Rates: Standard message and data rates may apply.
If you obtain SMS consent via a website form, we ensure the following:
Consent is explicitly collected through an unchecked checkbox (not required to submit the form).
The opt-in statement reads: “I consent to receive SMS from Solution IT. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit [https://solutionit.com/privacy] to see our privacy policy and [Terms URL] for our Terms of Service.”
A phone number field is included in the form collecting SMS consent.
If consent is obtained via other means (paper forms, verbal agreement, email, or first customer-initiated message), appropriate disclosure is provided.
SMS Terms & Conditions
As part of the TCR registration process, mobile carriers require that you provide SMS Terms & Conditions for your messaging campaigns.
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. The document must include the following:
SMS Terms & Conditions: Mobile carriers require you to provide SMS Terms & Conditions for your messaging campaigns. The Terms of Service related to SMS communication must either be included in your privacy policy or be a stand-alone document. The document must include the following:
Consent for SMS Communication: A statement confirming that information obtained as part of the SMS consent process will not be shared with third parties.
Types of SMS Communications: A clear description of the types of SMS communications a customer might receive. This should include examples such as:
Customers and Guests: Updates regarding orders, deliveries, or other relevant information.
Job Applicants: Information about application status, onboarding materials, or other employment-related updates.
Standard Messaging Disclosures: Include standard message disclosures:
“Message and data rates may apply. You can opt-out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our [https://solutionit.com/privacy-policy]
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Solution IT: [187 Ballardvale Street, Suite A215, Wilmington, MA 01887]
Email: [info@solutionit.com]
Phone: [781-503-1700]